Airtel
Deduction of amount from balance

Sir i am customer of airtel . they deduct some amount 82.50rs from my sim balance at 8/12 at 1:30 am. they give me reason that i used 3G internet. I am ok with that that i use internet. i used internet service around 5-7 min and without any downloading. but they deduct 82.50Rs for this. i called customer care for this but they blacklist my no. means from this no. i can't contact customer care. After that i complaint about this by another no. they said issue resovled within 4-5 days. but after that they said you use 3G internet arund 84MB so this balance deduct with 10ps/kb. but this is impossible to use 84Mb only by surfing within 5 min. i used internet for 3-4 year so i hav idea about that thing. this is not first time. Around 3 year ago they deduct my balance 68Rs. with this reason that i subscribe hellotune service while i dont use that type of service. they automatically subscribe that service. Around few month ago they deduct 15Rs and give that reason that i use airtel live while i used only internet but i have recharged 98RS for internet. so they deduct my balance 3 times each time they giv new reason. when i want to call they blacklist my no. i request you to resolved this issue. i m very thankful to you.

Company: Airtel
Country: India
State: Rajasthan

  <     >