Airtel
Poor service!

I am sure that i wont get any reply for this email. Because i have sent so many time for the issue (s), but end in vein. Well, Let me explain the issue now.

I have bought a sim card Mobile No : 99018 59870 coupled of month back. First time i recharged with Rs. 99 for life time incoming... Yesterday My sister recharged by mistake with Rs. 260 (because she wanted more o/g calls).. but it was topup. balance was 231 (odd).

Again I spoke to the customer care people and told me that sorry, u should recharge with Rs. 99 only. Fine, today after noon i recharged the same with Rs. 99 and the Transaction ID is :1649156016.

The recharge was successful... BUT NOW MY BALANCE HAS BECOME 0.00...

When ever I called to the customer care people they are saying that "System is down... please call after 1 hour / 30 mintues.. ". -Mr. Bharti Mittal - Are you using that kind of hardwares /??? or that kind of applications???

Company: Airtel
Country: India

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