Airtel
So many times call to care but problem is not solved

Sir,

Note: So many times call to care but problem is not solved...

(Mail send)

1.This is riyaz and my mobile number is 9963270202.I have port to TATA DOCOMO after 3 months then after change to airtel as iam changing airtel ihave no any Outgoing&Incomming calls & Outgoing sms and iam complaint so many time's in 198 but still problem is not solved last time I called customer care and exellet this problem to ur supervisor her name is ANUSHA she gathers all information about this number and I gives 4 alternate numbers is :9849446970, 9912040202, 9050738143, 9989873201 at date:24-08 Time :7:30pm she says problem is solve in 2days But still problem is not solved again I call ur customer care and i talk to ur anther supervisor her name is KUMARI . Again I told all matter to her and she says that problem is solved in 31-08 time 1:30pm. And she gives me a complaint no: COBC13082865451700.

Sir I kindly req u please solve my problem as early as possible.

(Mail Recived)

2.Dear Customer,

Ref: Email dated 28-08, expressing concern regarding the inability to make Outgoing and receive Incoming calls from your airtel mobile number 9963270202.

Thank you for your mail to airtel and the opportunity to assist you.

We apologies for the inconvenience cause to you.

To address your current concern, we have raised a complaint regarding the inability to make calls to Toll free numbers with the relevant team. For your reference, the Unique Service Request number is 08286545170. Our team will be contacting you on or before 31-08 with an update on the issue.

We require your cooperation until such time.

We hope that we have able to address your concern.

Please do write in for any further assistance.

(Mail send)

3.Sir,

Problem is not solved so plz tell me problem is my side or porblem is urs side I THINK AIRTEL IS CORRECT TO ANY PERSON.

(Mail Recived)

4.Dear Customer,

We understand from your previous emails, expressing concern regarding the inability to make Outgoing and receive Incoming calls from your airtel mobile number 9963270202.

Thank you for your mail to airtel and the opportunity to assist you.

We apologies for the inconvenience cause to you.

As per your Unique Service Request number is 08286545170, your concern regarding inability to make outgoing calls has been registered. The outgoing call service is very much active to your airtel number.

We request you to check outgoing calls now.

We require your cooperation until such time.

We hope that we have able to address your concern.

Please do write in for any further assistance.

Yours Sincerely,

DORA SWAMY Y Y

Customer Care

Bharti Airtel Limited

STILL PROBLEM IS NOT SOLVED.

Company: Airtel
Country: India
State: Andhra Pradesh
City: Anantapur

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