Airtel
Unauthorised deduction of balance by forced subscription to Desi Tadka (VAS)

Telecommunications

There has been regular deduction of Rs1/day from the subscribers of Airtel in Jharkhand. The amount deducted is on account of forced subscription to Value Added Service (VAS) called "Desi Tadka".

The mobile numbers have been automatically subscribed to the VAS and when the services are tried to be stopped, Airtel sends a message that "You have not been subscribed to any service". So, the service cannot be unsubscribed.

Also, on calling the Airtel customer care, they categorically deny any activated service or deduction. Hence, by such fraudulent business measures, Airtel has been looting lakhs of rupees per day from its consumers.

We request your kindness to please look into the matter.


Company: Airtel
Country: India
State: Jharkhand
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