Airtel
Poor Service

The customer care service from Airtel is turning into a comedy circus

day-by-day. First of all none of the executives have basic knowledge

of the services provided by Airtel; they cannot speak in English; they

keep customers waiting for hours and still no response; they make

false promises.

For instance, after complaining again and again for the network issue

on my mobile no. one of the executive said that I will get one month

rental free due to the inconvenience faced by me. first of all: Is he

allowed to do that? and secend if yes, then how come outgoing calls on

my phone has been deactivated since 6days.

For instance, Airtel de-activated my outgoing calls without even

giving me a prior notice. no calls from the airtel side since 6days.

after making the calls myself, they care less to understand the issue.

Result: wait untill 31st january for an Executive to call you and

resolve the issue... MORE 6 DAYS...!!

And many more experiences shared with Airtel within 3months... am impressed,!!

THANK YOU FOR AN OUTSTANDING SERVICE. WILL NEVER FORGET AND WILL

ALWAYS ADVICE PEOPLE TO STAY AWAY.

Company: Airtel
Country: India
State: Maharashtra
City: Mumbai City

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