Airtel
Activate plan without my consent
- 02-09-2012
- 196
My name is Farhanul Haque and my mobile# is 9871593109. Airtel activate the cricket score plan in y mobile without my consent and they are deducting 5 rupees per day as I confirmed with their executive, I called them yestereday and they said that they have stopped the service and charges will be refunded. But I didn't receive refund into my account and moreover I got score message today also. I called Airtel again and executive said that money won't be refunded as this was getting deducted on daily basis. But, how can they activate the plan on my mobile without my consent and not refunding the deducted money as the service was not for my use and I never asked for it.
Please ask them to look into this matter and refund my money asap.
Company: Airtel
Country: India
State: Delhi
City: South Delhi