Airtel
Fraud billing

Sir

i am the unfortunately victim of your company i have around 7 postpaid numbers with me in my house .i took due to insist of your company.i want to take attention of the company about certain problems which is a total harrasment to me and my family.

first of all i want to tell in the month of january executives of your company came to my house and insisted to take 4 numbers in cug plan, and similarly i took the numbers 8600044284, 8600044285, 8600044304, 8600044305.

due to these numbers i immediately contacted customer care num, bers and requested and instructed them to disconnected the number 9960638577 because i am getting some unwanted calls.after two three days i got a call from senior official of your company requesteing not to disconnect number, but i strictly instructed her to disconnect the number as early as possible.she committed me that the number will be automatically disconnected within 48 hours.the number is disconnected around 20 february.

surprisingly the so called reputed company is charging the bill till date .i really shocked and keep informing about this on customer care but who cares for the customer, the so called reputed company is interested in making money by fraudful activities by duping innocent consumers .no action taken by company to my compaints.i sent my written application to the outlet r c cellular laxmi nagar nagpur but they refused to accept.i sent several e mails but no response got.

coming to the number of 8600044304

this time company is try to prove they really involved in fraudful activities by charging forged bill to the customers/consumers.they charged around 1600 billed and 3800 unbilled amount to me as airtel live gprs charges excluding other charges.i shocked to see the amount the services which i have never used the com-pany is going on charging the same.similarly i continuosly informed customer care and nodal officer of concerned region but the company is do not have any bother to response.which is shameful in the market.i paid the bill but i do not got any explanation about this.

9960641577

prior to two months i visited your outlet laxminagar nagpur to migrate my bill plan into 999 advance rental plan.executive informed me the availability and told me to talk on hot line from your outlet.i done the same thing and your hotline executive has instructed me to deposit 999 rs cash at the outlet to activate the plan.i deposited the cash at the outlet but today i recieved the bill of 9960641577 i again shocked that no such plan is activated on mu number .it is a height of tolerance from a customer /consumer to tolerate such activities of company.

i further glad to tell you that i want to disconnect my all numkbers 9960641577, 9890208577, 8600044284, 8600044285, 8600044304, 8600044305, 8600030057.i further ask you that to give me explanation that why i should not disconnect the numbers and should use your services.

i further inform you that i am going to take following action

1. to file strict civil and criminal proceedings against the company.

2. i am going to refer this matter before press and media so that all peoples should know about the fraudful activities of the company.

3. i will file the written compalint befire TRAI to investigate the mater.

i need a quick response from company as last chance failing action will be taken.

8600044285.

copy to ap@trai.gov.in

Company: Airtel
Country: India
State: Maharashtra
City: Nagpur

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