Airtel
Regarding Call charges

I am recently taken sim of airtel on December last week of 2011. From that time after 1 week they started calling me for address verification.

Due to i am new to this place (chennai) and i am an employee in the initial stage i am unable to answer there calls as they are calling regularly

calling on working hours. And they are not maintaining anything track of the call and calling each one of customer care care employees independently to me everyday. And after 1 week i responded and attempted few calls 3 or 4 from customercare and given address details. But again on 14th Jan on the festival day itself they cutted connection for me and when then i called to custermercare and again given details. But now on 9th FEB they again cutted, I mean this time they blocked sim which is having around nearly RS-260 talk time.

Then i gone to airtel custemercare in saidapet and asked the reasons then they told "we are not able to activate sim and take different sims with same numbers with Rs-25 charge and sim will activate on 14th Feb till then we can't do any thing and contact nodal officer for reasons and we transfer your talk time to your sims and what ever the offer you are having you will get". But now i got talk time but call charges very high even though i got an offer of Rs-0.3 for south states of india. and when i tried to nodalofficer with the number they given but the amount is getting cutted and not connecting him. On 23rd of feb i called to airtel customer care and raised an issue regarding call rates they told that we raise an issue and given reference number "CWRCH30223360596". Then they sent a message telling that the issue is solved.but not yet. Again i raised one more issue with reference number "CWRCH20226785577" on 26th feb but still no response from their side. I tried to contact them but they are telling "keep hold we will tell the status and not responding even after 10min".but no response this happened 3 times for me This is a very worst scenario that i ever never faced

Company: Airtel
Country: India
State: Tamil Nadu
City: Chennai

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