Airtel
Caller tunes and bill!

I tried selecting caller tunes from Airtel home page and i could not even see the full list of song. its so time consuming that i ended up not selecting anything. if at all they are providing such a service why don't they make it a consumer friendly and easy to search for a song. The second thing is that, airtel never dispatch my phone bill on time meanwhile they will be sending me SMS again and again that my bill is over due. I call customer care told them i will not pay my bill until i have the hard copy of my itemmised bill. They say it will be delivered in one day. I waited it didn't come and all of a sudden my phone wasn't working anymore, Fortunately i had another HUtch connection otherwise i would had been incommunicado! I went to airtel office they told me i had to call up customer care 121 number and requested for duplicate bill for which rs.50 will be deducted... I got so piss off, I told them "just for you Airtel people to do your work i.e. doing what you were supposed to do, I had to pay for more? it sucks! really... Could finally solve the problem after few days... pathetic! The next time if it happens again, i will not pay my bill also i will throw away my sim.

Company: Airtel
Country: India

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