Airtel
Incorrect charges

Hi my name is Abhishek, and i have two Airtel nos (9987960199; 9004768654) both registered under my name (Abhishek S Jadhav) or under my father's name (Suresh K Jadhav). Out of the two nos, the no 9987960199 is used by my father and it is a prepaid no. I am complaining because my father does not use the phone much but his balance is getting deducted for the incoming messages for some service named "CRICKET NEWS". My father or I never activated the service.

I always do a recharge of Rs. 205 every month wherein i get the full talk time, but now a days that balance gets over within 2-3 days as i receive around 20 - 30 msgs from the same service every day. Fearing that i switched off my handset but the same thing happens once i switch the mobile on. I am using the other no (9004768654) and i am actually very happy with the services provided by Airtel as this no that i am using does not have any issues. Pls look into the matter at the earliest as i do not know how to switch off these premium services from the handset.

Hoping you will do the needful at the earliest.

Company: Airtel
Country: India
State: Maharashtra
City: Mumbai City

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