Airtel
Unfair Trade practice by telecom service providers on on spacial tariff vouchers for SMS CLIP etc

In case of prepaid recharge voucher a consumer is credited talk time after deduction of processing fee and service charges. For example a customer pays .100/-for recharges, his account is credited for Rs. 88.66 deducting processing fee Rs2.00 and service Tax Rs9.34. Now if this consumer has a auto renewal facility for CLIP SERVICE which has a monthly rental of Rs.30/- per month including processing fee and service Tax, His talk time value is deducted by Rs.30/- directly. Thus he has to pay processing fee and service Tax service TWO TIME for a single service. This matter shall be looked into and direct the all the telecoms service providers to stop this Unfair Trade practice.

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Rajesh Kumar Aggarwal

Company: Airtel
Country: India
State: Delhi
City: North Delhi

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