Airtel
SMS auto renewnal

I made a request to deactivate autorenewal of RC.18 SMS booster pack. They said RC 18 will be deactivated.

Then, I put RC 36 SMS booster pack on 01/04.

Now again I got a message that RC 18 SMS booster pack has been renewed and the amount has been debited.

No action that has been taken on my complaint.

The complaint was given on 24/03 . They again renewed RC 18 on 03/04.

If the service has been deactivated why I was charged again?

Unique Service Request number0325530153

I tried calling 198 also to again give complaint. That too not working.

I ported from vodafone to airtel. Now I feel vodafone is much better than airtel.

Regards,

Deepika

Company: Airtel
Country: India
State: Tamil Nadu

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