Airtel
Inappropritae deduction done in mobile balance amount

Dear Sir/Madam,

I have made a call at 10:28 AM on 26 April. The opening balance was Rs. 61/= before the call made. For the call made of 22:30 minutes the AIRTEL has deducted Rs 34/= what seems to be inappropriate as per the rates of AIRTEL.

Further instead of showing the balance Rs 27/= (61-34), it has shown the balance Rs 22.31.

In the incidence I am unable to understand the rate at which the company charge and above all how the difference in balance appear after the call.

You are requested to rectify the error else, I will be force to take up the issue with consumer forum.

Thanks

Kamal Kumar

mobile: 8427962539

Company: Airtel
Country: India
State: Chandigarh

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