Airtel
Inappropriate deduction made from prepaid mobile account

Dear Sir/Madam,

I have made a call at 10:28 AM on 26 April. The opening balance was Rs. 61/= before the call made. For the call made of 22:30 minutes the AIRTEL has deducted Rs 34/= what seems to be inappropriate as per the rates of AIRTEL.

Further instead of showing the balance Rs 27/= (61-34), it has shown the balance Rs 22.31.

In the incidence I am unable to understand the rate at which the company charge and above all how the difference in balance appear after the call.

You are requested to get the error rectified and direct the AIRTEL to refund the amount over charged.

Thanks

Kamal Kumar

mobile: 8427962539

Company: Airtel
Country: India
State: Chandigarh

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