Airtel
UNNECESSARY DEBITING OF AMOUNT

1. For the past few days an amount of 10 paise or sometimes more is being deducted many times in a day. I have tried to speak to customer care but everytime they either put me on hold or cut the call. I have complained thrice to AIRTEL (online) and the complaint numbers are- PR050800163, PR050800270, PR050900087.

2. Once they told me that this money is being deducted for GPRS services, whereas I have told them that I have subscribed for Blackberry messenger services (Rs 129/- package), and I am not using the phone for surfing the net, therefore deducting the money for GPRS services is not valid. They have not clarified the matter.

3. Now I want to lodge a complaint against AIRTEL for unnecessary deduction of money and poor customer services.

4. For your necessary action please.

Company: Airtel
Country: India
State: Uttarakhand
City: Pauri Garhwal

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