Airtel
Ill payment not updated

I have complaint about Airtel mobile services, i had paid my bill on 05/03 at airtel

Fort outlet (kamdar tele communication) in Mumbai Rs. 900/- cash to

executive who has noted wrong no. so i immediately informed him and he

changed the no. to correct. but, i have not received payment confirmation till

07/03. Therefore, i visited again to outlet on 07/03 to

reconfirm about my payment confirmation. But they informed me the payment is

not paid in their system,

I spoke to another Executive at the outlet and he assured that he will make

the changes & transfer the payment to my no. and gave me a Complaint no. i.e, 42489889.

on 07/03

I received a call on 11/03 from airtel that the payment is still not paid

and i explain all these details to him, he also assured the payment will be

transfered soon.

I visited your fort outlet on 21/03 again and discussed with Mr. Zaheer (outlet manager)

about the issue but he assured the payment will be credited on my bill.

I had rechecked my mobile no. status on another outlet and it is not showing

any payment made in month of March

I had receiving a text message regularly that my payment is overdue and i

have already paid the amount on 05/03.and i have handwritten receipt

dated 05/03.

On 12/05 my outgoing services are also stopped in spite of their fault which they were not able to solve till now.

with regards

Hanumandas Dasari

07738511636

Company: Airtel
Country: India
State: Maharashtra

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