Airtel
Unfair Balance Deduction

Dear Sir/Madam,

45 INR has been deducted from my balance for a service which i didn't even activated.

My airtel phone no is 9967665116

I was listening to the options of the caller tunes available and dis-connected the call without exercising any of the options.

At that very instant i received a message notifying that caller tunes have been activated.

Does merely listening to choices activate it???

What kind of a service are you people offering.

Harassing the customers would only result in migration.

This incident comes 2 days after I was charged 333 INR from an online prepaid site without any addition to my balance.

Regards,

Shashank Srivastava

Company: Airtel
Country: India
State: Maharashtra
City: Thane

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