Airtel
Unathorise deduction from balance

Dear sir,

Yesterday on 5th of May I was surprised to see that my prepaid mobile's balance was remained only Rs.43 or so while in morning it was near Rs.343.

It was direct cheating with me by the Airtel. I contacted Airtel customer care and told them that I have activated SMS pack, activated GPRS pack and only two local calls were made by me on that morning. So they should tell me why they have deducted near about 300 rupees during 2-3 hours time. There was no satisfactory answer from them. They told me that they have registered my complaint but till now I am waiting for their reply.

Certainly it is a clear cheating by the company. Because of big amount of money I could know it otherwise possibilities are there that they might cheat us with leser amount and we could not know it.

please direct me what should I do to get the justice, since it is a matter of money along with matter of breaking the faith.

Looking forward for a positive responce

Regards,

Brahm P Sharma

Mob: 09414067770

Email id: brahmpsharma@gmail.com

Company: Airtel
Country: India
State: Rajasthan
City: Jaipur

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