Airtel
Diconnection of service

HI am sandeep,

One of airtel customer since 6years now airtel tamilnadu has disconnected my incoming and outgoing without passing any information/giving time limit, I called up customer care they said my number is disconnected because of not providing address and id proof, but am using the same no since 2years but due to some problem with service I, migrated from postpaid to prepaid almost from 3 month am using in prepaid service but on 14th of June around 6:15pm I received sms stating your services will be stopped for not providing document and 6:20pm my incoming and outgoing got disconnected i called up customer care several times from different no but didn’t get any response from airtel.

1st time when called up from my number Mr. Uday picked up call heard everything and told me my manager will call to sort out this issue but didn’t get any response

2nd time one Mr. Prabhu attended call he activated my incoming and outgoing but in 10min deactivated

3rd time connected to miss kripa she kept saying sorry and failed to understand my suffering

these are the 3 calls according to my remembrance but there were two more calls who kept on passing on my call from one to other but finally disconnected without response. MEAN TO SAY TOTALLY UPSET WITH AIRTEL SERVICE.

NOTE; while migrating have given all necessary document as per government rules and as per airtel executive request

Even paid my outstanding bill everything have done everything as per your request but didn’t understand why airtel failed to

Inform me before disconnecting my network

regards

sandeep

9500097554

Company: Airtel
Country: India
State: Tamil Nadu
City: Chennai

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