Airtel
Pathetic Service

I regret to inform you that I have received extremely bad service. I am your customer of Broad band and fixed line with the telephone number 0172 4630093. I had registered the request for change of installation in the same premises on 23rd June at 7.46 PM. I was assured that your call shall be attended within 8 working hours. To my surprise no one came to attend the request for 4 days.

Subsequent to which I called at the your customer support number once again on 27th June at 4.47 PM. I was stunned to listen hat your request has been closed by the engineer stating shifting done, however no one had visited. I asked who was the engineer, there was no answer. So, they again registered the complaint with the same old reference number. Ref no is 17654658.

Again no one turned up for 2 days. So I called today at 7.33 PM, again the same fate the call was completed by your staff on papers however no one has visited my house. On top of it, the Broad band which was working has also stopped functioning. Today's complaint registration reference no. is 17942582.

I am wasting my time, energy and effort in making complaints, writing mails to you. This is really unfortunate that company with the sound name called Airtel... the engineers and servicing department is so low on integrity that they will falsely close the complaint. This is really very surprising.

I am forwarding this mail to various people in media who take care of consumers from the atrocities committed by so called multinational companies boasting themselves to be clean. I shall also file consumer complaint. I have suffered a loss due to non functioning of my internet.

I am also logging complaint at TCCMS portal regarding the same.

Company: Airtel
Country: India
State: Chandigarh
City: Chandigarh

  <     >