Airtel - chennai
Hello Tunes

A Complaint Against Airtel Chennai

Respected Sir,

There is a complaint against Airtel- TN. I find that HELLO TUNE is active on my mobile ph 9840619359 without my knowledge. And amount was deducted from the existing balance (sms from at-543211 on 01/18 - 22.04 and 678510 on 01-18 22:05) When I contacted on it’s customer care, I asked how Hello Tune is active on my ph. named without my request. She replied, it may be, while you dial a ph. No., at same time you * and that no. is for that HELLO TUNE.

Again I said, pl. don’t send any SMS or any call, which is for advertisement. It’s your mistake. I asked, my mistake, how? I don’t know. Than I requested to her to forward a complaint about it. And i got the complaint no 8323838. Based on the complaint no, I received a call frn 9677166800 01/19 16:14 girl said stated that was happened because of my mistake..., I feel very upset. Really, I can’t express my emotions. I think airtel is cheating customers and making fool.

I am so sad and hope that how can help me.

J Srinivasan, Plot no 89C, Door No5, Krishnamachary nagar ii main rd, allapakkam, porur, chennai 600116.

Mobile No: 91 9840619353

Dated: 19 Jan

Company: Airtel - chennai
Country: India

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