Airtel Chennai
Subscribing money for unwanted links
- 01-11-2011
- 192
Hi i ve been using airtel network for 5 years On jan 1st charges ve been deducted for me for certain links like Bestseller 15 rupees, driving fever 15 rupees and for tadka live 10 rupees.on 2nd i deactivated everything but on 5th they took charges for all the above.i gave a complaint the customer care executive said they deactivated but to go to santhome and give a complaint about it.how is it possible for a student to waste their time by moving there to give a complaint? then whats the use of customer care? again on 7th total of rupees thirty have been deducted from my account.i voiced my enquires to customer care Mr. Gokul credited the 30 rupees back to my account. He further gave me General Manager number.i called and spoke with Mr. J.Balachander, he again and again justifying their company mistake and not hearing to my words they're not ready to respond and not ready to credit my 40 rupees in my account because of the company's mistake i lost seventy rupees and got back only thirty rupees.just take necessary steps and raise voice against airtel.i got a referance num on 5-1 that it has been deactivated and the no is CBDCC 30105029432.
again on 6-1 i got a msg that my reference number is COVWC 30106352179.i have given my reference number but no steps have been taken kindly take it as a serious issue.
Company: Airtel Chennai
Country: India
State: Tamil Nadu
City: Kanchipuram