Airtel
Activation of friends chat without my permission

Respected Sir/Madam,

I am a loyal customer of Airtel and have been using the same number for more than 3 yrs and I'm sorry to say that this is the second time I have to write a complaint on this forum. My mobile number is 9789963053.

Recently the Airtel Friends chat service has been activated for me without my permission and even after I followed all the instructions to deactivate it, it still continues to send me messages and deducts my balance of 30Rs every month. I have even registered a complaint using 121 but the service doesnt seem to have any effect. It is very sad to see how Airtel is treating their loyal customers in this manner and cheating them of their money. I kindly request you to cancel this airtel friends chat service immediately as I have enough of friends to manage already, leave alone getting new ones everyday.

Please do deactivate this service immediately.

Thanking you,

Regards,

Palani

Company: Airtel
Country: India
State: Tamil Nadu
City: Chennai

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