Airtel
Poor customer service and false promises

I am a prepaid subscriber. My number is 9791169570. I had given a request for porting under the MNP provision. On 2nd Feb I received an automated call from Airtel promising me a tariff of 30p/min for local calls if I cancelled the request. I cancelled but the tariff did not change. I called the helpline. They promised action within 24 hours. But nothing happened. I then sent an email to 121@airtel.in. They haven't taken any steps yet. Tired of these false promises, I sent another port request to 1900. Strangely, there was no code generated. I had to callup the customer helpline twice to secure my port ID. My sincere request to those who want to port to Airtel is BEWARE THEY MAKE FALSE PROMISES AND DONT DELIVER. THEY ALWAYS PROMISE TO TAKE ACTION WITHIN 24 HOURS BUT REMAIN ASLEEP. I think they are not interested in retaining their customer base. This complaint is written on my part to sensitise the netizens about the fake claims which Airtel makes

Company: Airtel
Country: India
State: Tamil Nadu
City: Chennai

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