Airtel Collection agency "Cureman"
Misbehavior and threatning

Dear Sir/Madam,

I was using Airtel number 9818009146 for a long time (4-5 years approx). According to my usage and payment status Airtel had given me a credit limit of Rs.7500 per month and on an average my per month usage was Rs.3000-4000 approx which i used to pay on time. Due to some reason i could pay the bill April. They disconnected my number. As this was my very old number i don't want to close this. I contacted to Airtel customer care on 14th June to know that how it can be reactivate. As per them i have to pay all the dues (Rs.)4771.75 and resubmit all the documents again before 26th of July it will be activated after issuing the new Sim card because old Sim card is not valid now (Request Number: 44183842, CCE: Ravi). The same day i paid Rs.2500 at the outlet of Airtel in Vasant Kunj (Receipt No: 14-22490936).

At the very same day, i received a call on my another number from the collection agency to deposit the day. I told him that already contacted the customer care and deposit a partial payment of Rs.2500 at vasant kunj outlet. I given him the receipt number also. From 15th June they repeatedly started calling for the balance amount in very abusive manner. They started calling to all my friends, relatives and clients whom i called from the number "9818009146" from different numbers which are: 9810498417, 9810510961, 9810488943, 9810509214 etc.

Here even i can not mention that how and what abusive words they are using. Today i received call again from 9810498417 and the person as he named "Pramod" started threatening that "aadhe ghante ke andar balance bill jama kar nahi to tere friends and relative ko phone karna chalu kar dunga ki to chor hai, beimaan hai" and hae started doing this. This is very embarrassing situation for me while i want to keep this number and there is not at all intention to not paying the bill.

As i found this is Cureman Services, 2/16, basement kalkaji extension New Delhi

I request you to please take action against the agency.

With Regards

Anant Kant Ghosh

Company: Airtel Collection agency "Cureman"
Country: India
State: Delhi
City: South Delhi

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