AIRTEL DIGITAL TV
Fake assurances

I'm Highly dissatisfied with the type of service they are giving in the very beginning itself. I have asked foe an airtel digital connection. After calling those guys (JOHN) they routed me to pay the amount on the internet page, after paying, they assured they will be sending one person to my place on 28th afternoon 1'o clock... till 2 pm no one turned up and when i called those guys no one responded properly. waster one hour and then at 3, one executive said, my order is not even placed, and she is registering again her name is ASHMINI and also said that i will be getting official by 5 in the evening and at 4:30 i will get call from them.

At 4:45 i spoke to SATISH and as ones before he also assured they the giving good service and gave one number as engineer's number 968620030x as his name as Thulasi ram, when i spoke to the person, he said its wrong number, made an embarrassing situation for both of us. When i called back to the airtel guys, and spoke to ANTHONY at 5:15, i have got a confirmation that the earlier number given to me correct number. and the official will be visiting as scheduled (Again?)

At 5:50 i've spoken to NAVEEN he is telling to wait till 8 o'clock till the "person" will come and instal the setting. When i said i want to talk to some one responsible, they said the person is not in place and will call back soon. I am yet to get their call...

Because of all these things, my whole day has been ruined as i planned to go to other works since its saturday - weekend. Please dont give false assurances and commitments. Think the problem with you guys is more than telephone attending people. end of the day, i am waiting for the clock for turing to 8., and a call from the responsible person, and answer for the money i paid and reason for false commitments.

I need a suitable reply from you guys seriously.

Company: AIRTEL DIGITAL TV
Country: India
State: Karnataka
City: Bangalore

  <     >