Airtel DTH
Worst possible service by Airtel DTH
- 04-25-2011
- 310
I wanted to start with all the poor words which does not exist in dictionary, but...
This is to inform you about the worst possible service provided by airtel DTH.
I was highly impressed by the services provided by airtel broadband and infact i was amazed by the prompt response of airtel broadband that when ever i call customer care, within hours (literally 1-2 hours), airtel person would be knocking my gate to resolve the issues.
Now, with the same mindset, i opted for airtel DTH HD connection, but it is really horrible that they can not provide me some HD channels on my request for more than 1 month inspite of calling customer care, local dealer (anil, jaydeep), Executive (Satendra), Manager (Mr. Manoj) several times. You can check my complaints lodged several time on customer care and call detail from my number.
Finally i decided to quit from this harassment and asked them to cancel, but again they were not ready to take my cancellation request first, but on my humble request they are finally disconnecting without any refund. They simply say that they dont have any refund policy.
Even your engineers say " ki sir humare yahan koi refund nahi hota, to kar lo compaint kahin bhi kuch nahi hoga".
I really dont have any hope from airtel DTH operation that they will do any thing or will refund my money, but still would like to bring all facts in front of you so that atleast somebody could be saved who are reading this forum.
regards
Neeraj chaudhary
Company: Airtel DTH
Country: India
State: Uttar Pradesh