Airtel-Gujarat
Collection calls to the dialed number

Collection calls are made to the references.

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From: bhuvan trivedi <bhuvan.trivedi@gmail.com>

Date: Sat, Mar 24 at 6:14 PM

Subject: Fwd: COLLECTION CALLS : 9725445888 [|BAL|Qrc12103121603538394781|]

To: rajiv.kumar@airtel.in

FYI &R

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From: bhuvan trivedi <bhuvan.trivedi@gmail.com>

Date: Sat, Mar 24 at 6:13 PM

Subject: Fwd: COLLECTION CALLS : 9725445888 [|BAL|Qrc12103121603538394781|]

To: manish.atre@airtel.in

Cc: jyoti.pawar@airtel.in, sanjay.kapoor@airtel.in, k.srinicas@airtel.in, ragunath.mandava@airtel.in, bharat.bambawale@airtel.in

Can someone bother to respond on Email?

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From: bhuvan trivedi <bhuvan.trivedi@gmail.com>

Date: Sat, Mar 24 at 5:56 PM

Subject: Re: COLLECTION CALLS : 9725445888 [|BAL|Qrc12103121603538394781|]

To: nodalofficer.guj@in.airtel.com

Cc: appellate.guj@in.airtel.com

Hi,

This number is company paid account.

I have left the organization.

I shall receive the re-embursement and will make the payments accordingly.

However, Your collections team is calling on all the references of my number and Telling them the bills are not paid.

Please get the neddful done

On Fri, Mar 23 at 6:11 PM, <nodalofficer.guj@in.airtel.com> wrote:

Dear Mr. Trivedi,

Ref: Email dated 21-03, regarding the services of your airtel mobile number 9725445888.

Warm greetings from all of us at airtel.

We wish to inform you that, we were unsuccessful in our attempts to reach you on 23 March at 06:06 pm as your number 9727944703 was not reachable. Hence, we would request you to provide us with an alternate number and preferable time so that, we can get in touch with you to resolve the issue at the earliest.

At airtel, we believe that our customers' inputs and feedback helps improvise our services and ensure that we strive towards achieving customer satisfaction. We assure you that we will incorporate your feedback in the best possible way in our processes.

We would like to inform you that, collection calls are to intimate you about the outstanding amount and are to ensure that you have received information regarding your impending payment.

Further, we would like to inform you that, the services of the above mentioned airtel number has been temporarily disconnected with effect from 21 February. The services will be permanently disconnected after 30 days from the date of temporarily disconnection.

Also, we would like to inform you that, the outstanding against your above mentioned number is Rs.5474.50/- as on 23 March. Hence, we would request you to clear the same at the nearest Airtel Relationship Centre (ARC).

We hope that we have been able to address your request suitably.

Please do write in for any further assistance.

Please feel free to speak to our call center executive on 121 regarding any query/request and on 198 for any complaint, you can also email us at121@in.airtel.com.

You can get in touch with the Nodal Officer with your earlier request or complaint number if it is still unresolved. Kindly note that our email ids have changed. You may send an email at nodalofficer.guj@in.airtel.com or you may call at 9724534865 from 9:30 AM to 6:30 PM Monday to Friday. The Nodal officer will provide a resolution to your complaint in 10 working days.

If you do not receive a satisfactory response from Nodal officer you may send an email at appellate.guj@in.airtel.com or you may call at 9724544865 from 9:30 AM to 6:30 PM Monday to Friday.

Warm Regards Shweta Horo Nodal Office Bharti Airtel Limited

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&&&Original Message&&&-

From: bhuvan.trivedi@gmail.com

To: nodalofficer.guj@in.airtel.com

Cc:

Sent: 21/03 04:06:53 PM

Subject: Collection Calls : 9725445888

Hi,

In reference to the above number.

I am Receiving Collection calls from your end, The number's bill gets paid by

my company.

I am Traveling.

Your Executive is Threatening my Family m embers if this do not end today I

will be forced to go and file a Legal Complain at the consumer court & Police

station.

I will be speaking to any of the Airtel Employee for the outstanding bills. NOT

THE AGENCY GUYS PLEASE

I have had enough with them.

Today Mr. Naresh Panchal from your agency is threatening by wife it was final

call i have taken if I do not receive any immediate response from your end i

will continue with the legal formalities.

--

Regards,

Bhuvan Trivedi

Cell: 91-9727944703

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Company: Airtel-Gujarat
Country: India
State: Gujarat
City: Ahmedabad

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