Airtel
Balance Deduction

Sir,

This is regarding deduction of balance from my airtel prepaid amount.

In febrauary i received a call from an unknown no. It is like this 54321678...

I answered it, but there is no voice msg, nothing. It is from airtel. Then onwards i used get msgs to do chatting on Airtel Friends Chat. On april 20th INR.30/- has been deducted from my balance. When enquired customer care person said that 'Sir you received that call. That means you subscribed for Friends chat service'. I asked him to deactivate it.

This is how Airtel makes fools of its customers. This way they make profits.

The slogans in their ads are quite opposite to what they practice.

They are so concerned with customers, that they will send every foolish msg, except about subscription details.

Without asking the customers approval they themselves subscribe and make money.

Company: Airtel
Country: India
State: Andhra Pradesh
City: Hyderabad

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