Airtel India
Poor Quality Service

I had an Airtel prepaid mobile connection (9900849072) and i got a call from Airtel, offering me a migration to postpaid service for which my documents were duly collected in first week of december. The company collected 300 rs from me for the migration and my account balance at that time was 340 in prepaid. My service was activated around 10th of December and i received a message that my documents were incomplete and i was to resubmit my documents at customer care center at Whitefield. I complied for the same and resubmitted my documents on 16th December. Despite best efforts from my side Airtel deactivated my number on 22nd Dec. After great difficulty and atleast 30 calls the connection was activated on 29th Dec. The service has been deactivated again today. I want my money back and a compensation of rs 10000 for the agony and inconvinience caused by extremely indifferent and unprofessional approach of Airtel.

Company: Airtel India
Country: India

  <     >