Airtel India
Illegal deduction of talktime

I Pritam Singh Gusain using Service of Airtel India having Mobile No 9954003943. On 10 Sep 2011 in the evening service provider had deducted the amount of Rs 99 and Rs 36 from my talktime balance. Through as massage they intimated that the amounts are deducted for downloading Hungama content game from Airtel. The Truth is this I never visited such site while using internet facilities via mobile phone. I had registered the complaint to Airtel through customer care No 198, but they inspite of registering the complaint they only giving illogical justifications. Please tell me what to do. It is not first time I had earlier switch over the reliance GSM just because of this reason.

Company: Airtel India
Country: India
State: Assam
City: Nagaon

  <     >