Airtel India Pvt Ltd
Manish Dwivedi Prepaid 9810624764 no Deactivated

Consumer Forum,

Please help me i was using Airtel Prepaid no for last 10 years. I went to us for 2 years and come back to India afeter 14 months on Dec 09 that time i recharge my mobile wih sufficient balance and have validity till year 2010. March onwards Airtel guys they they starts sending messgaes everyday and starts deducting 1 rs for each messages. Even i never register / enroll for such messages. If i want to discontiue message then i have to send message to stop receiving messages. Since i was in USA so just sending message itself charge 100 rs. So it was very costy.

Now when i came back on 28 Aug. Airtel guys reject my SIM and they are them they discontinue my prepaid mobile sevice.

I was using my prepaid no 9810624764 more then last 10 years and in my all bank / credits cards/ all friends for 10 years using my prepaid no 9810624764.

After following airtel offices many times still not seeing any response from Airtel Office (Gurgaon) and they web site.

Please refer below emails for more details.

Regards,

Manish Dwivedi

Mo - 9716950574

From: manish dwivedi

Subject: Re: Acknowledgement Mail./ Manish Dwivedi Prepaid 9810624764 no Deactivated

To: 121@airtel.in, nodalofficer.del@airtel.in

Cc: a.sharma@airtel.in, 121@airtelindia.com, nodaloffice.del@airtel.in

Date: Tuesday, September 14, 12:25 PM

Hi,

Still i am waiting for response. Please let me when my prepaid sim for mobile 9810624764 can be activated.

If i not get sim then i will escalte this issue and go to higher management for Airtel authority.

Regards,

Manish Dwivedi

Mo - 9716950574

& On Wed, 9/8/10, manish dwivedi wrote:

From: manish dwivedi

Subject: Re: Acknowledgement Mail.

To: 121@airtel.in

Cc: nodalofficer.del@airtel.in, a.sharma@airtel.in, 121@airtelindia.com

Date: Wednesday, September 8, 2:35 PM

Yestreday i had a telephonic discussion with Anju and she confirmed me that with in 24 hours she will Activate my SIM 9810624764.

Now again i am seeing email to get response in 24 hours.

Please work on this issue seriously.

Regards,

Manish Dwivedi

124-4347424

Friend Mobile - 9717324726

& On Wed, 9/8/10, 121@airtel.in wrote:

From: 121@airtel.in

Subject: Acknowledgement Mail.

To: manishdwivedi2000@yahoo.com

Date: Wednesday, September 8, 1:35 PM

Dear Airtel Customer,

Thank you for writing to us. We have already received a similar email from you earlier and the reference number of your previous mail is Qrc1685873.

We are currently resolving your query and would revert to you within in 24 Hours.

Warm Regards

Airtel Customer Service

This is an auto-generated response. Kindly do not reply on this mail.

&&&&&&&Original Message&&&&&&&&--

Subject: Re: Manish Dwivedi Prepaid 9810624764 no Deactivated

Date: 08/09 01:05:26 pm

From: manishdwivedi2000@yahoo.com

To: nodalofficer.del@airtel.in;121@airtelindia.com

Message body:

Hi Nodal office/ Anju,

Still i am waiting for your response.

Regards,

Manish Dwivedi

& On Tue, 9/7/10, manish dwivedi wrote:

From: manish dwivedi

Subject: Manish Dwivedi Prepaid 9810624764 no Deactivated

To: nodalofficer.del@airtel.in

Cc: a.sharma@airtel.in, 121@airtelindia.com, 121@airtel.in

Date: Tuesday, September 7, 2:57 PM

Nodal Office / Anju,

As per telephonic discussion, Please reactivate my mobile no 9810624764. I was

using this no for last 10 years and all my near and dears having this no only. I

was in US from Sept 08- Aug 10.When i came to India on Dec09 for 15 days

visit i increase validity for around one years and topup also for sufficinet

amount. On July 31 my mobile was donconnected and i not be able to use it

without my prior intimation.

Please reactivate my mobile no 9810624764 ASAP as i after coming to India on 28

Aug I am not having any mobile no with me and all my relatives/friends

trying to reach me on my 9810624764 no.

Regards,

Manish Dwivedi

124-4347424

Friend Mobile - 9717324726

Company: Airtel India Pvt Ltd
Country: India
State: Delhi

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