Airtell
Blackberry services

Airtel Blackberry services are pathetic, awefull. I really regret taking this service from airtel. People in the customer service are not properly trained and they even do not have proper info.

I am a blackberry customer. I called up the customer care to see if I could use my device with my laptop also. No one was actually able to give me the proper info. One of the customer care rep said it was possible. One of them said it was not possible, and the problem is when ever they see that the issue cannot be resolved they just disconnect the phone. The reps I interacted to were Ashita and Sharmistha. They should be immediately retrained or people like me will leave airtell and start with some other service provider. And not to mention they do not even know how to talk properly. They were enough rude to me as if they were doing some facvor to me or something. Is this the way a customer is treated?

Company: Airtell
Country: India
State: Uttar Pradesh

  <     >