AIRTELL mobile service
Unfair parctice of informing charges to services not subscribed

Following are the details:

1. I have a pre-paid number (9867009564) under AIRTELL servcie.

2. I got a message that certain stated servicves (picture post gadgets / mee marathi portal) are active and rupee 1 will be charged on 07/01 with info that if i dont want i have to send stop sms.

3. the sms does not work. this is a standard trick and i have received many times likwe this and i had to fight.

4. ivr team say i have to call from non-airtell service no / land line to 9892098920 to lodge my problem.

5. In the first place, why SMS should come this way when I did not opt? It is cheating on busy people who may not see the SMS. this is a 420 approach. Is there any rule that this practice is allowed to these servcie providers?

6. there is no e-mail of the company to write. It is only through stupid IVR system under 121 or as above.

Company: AIRTELL mobile service
Country: India
State: Maharashtra
City: Mumbai Suburban

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