Airtel Mobile
Violation of Rules and Regulation
- 07-16-2010
- 309
I have registered myself with NDNC registry for my mobile number from Airtel, 8056046428 from March, 29th.
But I have been regularly receiving calls / SMS. Till this time I have raised more than 10 complaints on unsolicited commercial calls. All except for one call, has come from AIRTEL's Channel Partners. It is very obvious that Airtel has given these numbers to their Channel partners without scrubbing the same with NDNC list. Most of the time Airtel call centre has refused to take a complaint quoting some reason and had to escalate to nodal or appellate authority even to get a complaint registered. The chain of tail mail speaks about the same and you can find the callousness in their attitude from the reply.
Despite many confirmations and promises, calls and SMS still come. The latest being from 9677282011 from their Channel partner named Saravanan. This one channel partner himself have contacted me 3 or more times and he every time sends SMS from different numbers to avoid action against him.
The complaint number give by Airtel in the last one month are : 32651438, 32574916, 32688952, 32731728, 33182785.
Request intervention in getting the rule enforced.
Company: Airtel Mobile
Country: India
State: Tamil Nadu
City: Chennai