Airtel Mobile
Bad Service

Hi All,

I am a customer of Airtel mobile since 5 years, and I really had no complaints until, august when I converted my 2 post-paid numbers to pre-paid.

9970152243

9766690795

I paid all my bills plus the additional SIM charges and an extra 200 rupees that the shop charged manager me. I took the life time plan and recharged it accordingly. I gave all the documents and photographs and the Airtel shop approved my application. My both numbers were ok after 24 hrs and it showed me a balance of 50 rupees as I had recharged. I was able to receive and make calls fantastically, without any problem.

I recharged my both numbers for 200 rupees each and was using it simultaneously. After 20 days, the service suddenly got cut off. At that time I had a balance of about approx 150 rupees in each SIM card.

I contacted the local Airtel office which is located at

Shop No 3, Jeet Complex, Near Purnima Bus Stop, Pune Road, Nashik – 422011.

And the receptionist was very arrogant and told me that the issue will be resolved within 4 working days. I waited for 7 days, I enquired again, but again I was told to wait. I waited for nearly 20 days for my issue to get resolved, and there was no attention given to me by the office.

I called the customer service (call center) and they asked me get in touch with the local office. I again enquired the local Airtel office, and I AM STILL RUNNING!!!

MY ISSUE IS STILL NOT RESOLVED!!!

Where do I go from here now.

I want to question the Airtel Managers and Consumer Relationship…

IS THIS THE WAY YOU TREAT YOUR GENUNE CUSTOMER?

I WANT MY ISSUE TO BE RESOLVED ASAP, I WANT TO USE MY AIRTEL NUMBERS, HOW HARD IS THAT!!!

CAN SOMEBODY PLEASE GIVE ATTENTION TO THIS COMPLAINT.

IS THIS WHAT AIRTEL IS?

PLEASE GET IN TOUCH WITHME ON

7276284874 OR

0253-2421495

nitin.ughade@gmail.com

nitin.ughade@yahoo.co.in

Please value your customers, and maintain the reputation of the Brand Airtel.

Company: Airtel Mobile
Country: India
State: Maharashtra

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