Airtel Mobile
Re-submitting docs

In this ongoing season of telecom scams, one more may well be under way. Mobile consumers are being taken for a ride…in the name of TRAI Guidelines! A pre-paid subscriber [8088304324], I myself am one of those hapless victims in Bangalore. Invoking those TRAI guidelines, Airtel asked me to re-submit my application (with photo, ID et al) in place of purported incomplete, invalid details. I complied ..resubmitting them not once but twice over since 17th Aug at the Indiranagar Customer Care. All this while, my out-bound calls remain barred. Bad enough. Worse, I find Airtel has been debiting me for inward calls and messages received as well. This is strange because I have not been roaming! I suspect there is some method in all this madness. Will the company explain…will the regulator wake up, please?

Company: Airtel Mobile
Country: India
State: Karnataka

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