AIRTEL MOBILE POSTPAID CONNECTION
Tracking of my call history

Respected Sir,

I, Mohan kumar A K, have been working in Cochin for the last 4years.

I have been using one Airtel mobile postpaid connection (9995443266) for last three years. due to financial problem last two bills amount can not paid. but i made a payment of 1000/- on 28th February which is collected by an executive named Mr. Anil (9895203040) who guaranteed me that he will manage to cancel the barring of outgoing and incoming call till march end and for that i need to make the balance payment in the tenure. but after 2 days my outgoing and incoming calls have been barred. i have informed Mr Manoj but barring have not been solved.

then on march 10th an executive named Mr. Manoj (9895997578) called me in my alternative number of 9809754414, and convert me to make the payment the march itself, i have guaranteed him that i should

make the payment .but on 13th march a lady had made call to my two friends having numbers (Only two informed me about this) and told about my due of payments and asked my contact details but i have already give my alternate mobile number and mail id mohan1231@gmail.com to Airtel for the best communication which has been used by Airtel many times. But instead of using my above number or mail id, they had tracked my call history and called my friends without any reason because that time my alternative mobile number is active and available. i had made call to Mr. Manoj and informed the situation and my resistance to pay the balance where i have been threatened like anything.

Again 15th march Another executive who having mobile number 9995284850 had called and asked about

the payment.that time i have expressed my resistance to pay the balance. but after few time again my friends got call from the same number (9995284850) and discussed about the due payments where i was really so cruelly insulted. Here Airtel has purposefully misused my call history without any legal reason.

This is not for reasoning me for not making my payment but for the cruel method used by the collection team against the poor customers. Also this reveals the freedom which is given to the collection team by the service providers which is really "the hurt of my human rights". here the authority can check my history of payments details against Airtel which almost a fair till last September when my business become very bad. Three week back i joined in a new company and i will pay the balance very soon. but before that i need to get my rights regarding this kind of call history tracking and insulting me within my business and friends network.

Mohan Kumar A.K.

Company: AIRTEL MOBILE POSTPAID CONNECTION
Country: India

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