Airtel mobile TV
Being subscribed to mobile TV service and charged Rs.150 without my knowledge

Today I received the following message from Airtel:

"Thank You for choosing AirtelTV on your airtel mobile. You have been charged Rs.150.0 for 30 days

and your account balance post charging is 135.19 at 14:32"

I have never subscribed to this service by clicking a link or sending an SMS. Now I find that Rs.150 is deducted from my account. I called up customer care about this and they are telling that since I am a 3G user, I may receive links to subscribe to Airtel mobile TV and accidentally I might have clicked one. But I have never received any links or clicked any. Airtel is purposefully nicking money from the customers without their proper knowledge or consent. Two months back without my knowledge, I was subscribed to Kannada movie news and Cricket updates (for which I needed to go and unsubscribe).

In these type of situation, Airtel always tries to escape telling that the customer has subscribed to the services. But I strongly feel that a company like Airtel after building up a good reputation are trying to cheat customers in the dirtiest ways possible. I am not the only one with these experiences. Please investigate into this issue.

Company: Airtel mobile TV
Country: India
State: Karnataka
City: Bangalore

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