Airtel Postpaid
GPRS bill 1.5 lakhs

Hi Team,

My number: 919008245278

I reached Australia on 28 November and started using Airtel GPRS for internet connection. Around 4th December i received a message from Airtel mentioning that the total un-billed usage as on 4th December is approximately 38, 000.

Seeing this i got literally shocked and stopped using the Mobile and returned to India on 8th December.

Now a bill is generated for Rs 1, 77, 000 (1 lakh 77 thousand) in which Airtel claims that the GPRS usage itself is around 1, 50, 000. Now my concern is when i stopped using from Airtel GPRS on 4th December itself, how come my bill got accumulated to such an amount?

Moreover my credit limit is 13, 000 only, so how come Airtel can extend my limit to such a limit.

Now they have barred my calls completely. My number is totally inaccessible.

My question is, is it fair on Airtel to ask such an amount for bill payment and activation of my number, when they failed to act when needed.

1. Airtel did not provide me correct information on my usage on 4th December.

2. When they can stop my calls now why can’t they do it when my usage limit is extended beyond imagination?

3. As they stopped my calls I literally lost contact with all my clients and had to face humiliation in front of them.

Regards,

Chandramouli

Company: Airtel Postpaid
Country: India

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