Airtel - Postpaid
Airtel has no regard for the 10 year long standing & loyal customer, Finally, I HAVE LOST MY TRUST AND RESPECT

Airtel is harassing a ten year long standing loyal customer who pays an average of - Rs monthly bills, for the reason a simple address change from Hyd to Rjy.

In spite of accepting all the required proofs and 3rd party verification, they have barred my mobile for 3 months, when I was working out of the State (pune), where the mobile number is much needed to stay in touch with my family & friends.

I had to pay 2500/- Rs for all the penalties they have charged, just for the sake of having my number back.

Moreover, Airtel showroom employees are not well trained to collect the entire set of required documents from the customer at once, when the customer visits the showroom in person.

Later they keep on calling the customer, asking the XYZ … documents, blaming the customer for not submitting the documents. Finally they will bar the number of a 10 year long standing loyal customer like me, on the same mobile number.

Truly Airtel has no concern & regard about the longstanding customers, they are just “MONEY MINDED”, because they charge penalties on the loyal customers and they WILL NOT REPLY THE MAIL when written to the “GRIVENCE REDRESSEL”.

Usually every company offers benefits for the long standing & loyal customer, but Airtel will charge penalties to them and more over, will not respond for their complaints.

Finally, I HAVE LOST MY TRUST AND RESPECT on Airtel, and will not recommend Airtel to anyone else, and also i will be the first person to switch my operator once the Number Portability comes.

Phanindra Gollapalli

Company: Airtel - Postpaid
Country: India
State: Andhra Pradesh
City: East Godavari

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