Airtel/postpaid
Harassment, Misguidance And Threat tosecurity of country
- 05-12-2010
- 204
In the second month as i saw may bill increasing very rapidlly so i complained in
customer care about it, they told me that right now we are carging rs1 for every call and sms
but at the end of the month the adjustment will be done. but at the end of the month my bill reaches
to around 1400/- so i again complained that please bard this connection and see whats wrong in this
bill.
(i would like to mention that i never got the bill at my given address)
then after two months airtel persons came to me and told to pay Rs 2068/-
so i have the follwing complains against them
1- in the starting the have taken 500/- and told me that it will be adjusted in ur bill now the are
refusing this.
2- i was the one went to them for the bill but they never bother to send me the bill so why i should give the late fee.
3- they never tol me about the hiddin charges of internet usages. its mentioned in ther booklet that the charges are
download- 30kb/1 paisa now they are telling that there are extra charges.
4-at the time of taking the connection i went to them with the photo & id proof of my aunt
and ask them that i will be using this connection then the told that ok you can use this connection now
they are telling me that you have done fraud.
5-the last one is very important in terms of security of this country.
they even haven't done the address verification, after takin the connecton i got the phone call
from airtel exective that sir if you got a call from our office then told them that a person from air tel had done the address verification.
other wise your number will be bard.
i think this is a big concern towards the securty of our country.
i am a student perparing for the competitve exams but beacuse of their harresment i am very disturbed and at the end complaining to you.
I am ready to give the modified amount but they demanding for full 2068/-
prashant bisht
dehradun
9410123795.
Company: Airtel/postpaid
Country: India
State: Uttarakhand
City: Dehradun