Airtel/Postpaid connection
Illing related

Dear sir,

i am binod kumar rajak and my mobile number was 9748755104.I would like to put inform you that last year in 2008 i wanted a data card from airtel but your executive handed over a post paid sim card to me and told to use mobile office in that, i said that time you are coming from ageancy or direct airtel. Beacause i had talk with customer care and registered i needed data card but he said that i am coming from ageancy from maniktala branch. I agreed to it and started using the post paid but after few months my bills were quite high even that time i was not in kolkata i had went to jammu for 20days still bills were quite high again i visited relationship center at park street and i had talk with your teachnical executive regarded on these matter but i haven't got any solution. So i decided to make to settlment and discontinue the services, after the completing the formalities with your executive i stopprd using the sim. I got the settlement letter also with me and along with his visting card.and i am sending photo with this mail. But now since few months i have been geetings calls from your department abusing me and telling to pay the dues! but why shall i pay anything when i have cleared everythng? and again i have just received a leter as date on 29-01 stating tht i am a disputed customer for not paying airtel bill. Where as i had already settele all my dues and i have a written proof for tht which is given to me by one of airtel executives. This is not to way to harass someone by sending a letter, making phone etc.it would be very kind of you to look into this matter and plz sought the problem out.

• thankyou

Company: Airtel/Postpaid connection
Country: India

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