Airtel - postpaid connection
Cheating & resale of my connection

Dear Sir/Madam,

Mob Nos.9600170009 & 9600140009

Name of the connection holder: R.Prabhu

I was sold these two connection by an Airtel sales executive few months back (approx 8months). I have paid the first month pro-rata rental st and other 2 months rental st without any issues as everything is based on proper itemised bills from Airtel. after 3months i did not get the bill for both the connections, when i enquired i was told a shocking reason that since i have not used these connections were barred permanently which could not be used by anybody in future. I requested them to give the connection as to use with if any additional charges but they (airtel CRM executives) told it could not be used anymore which is an utter lie.

Cheating No.1 :

Either if i would have been told about the above condition at the time of sale i would have used the connection then and there. I was about to use it in the 3rd month.

Cheating No.2:

Now the above 2 connection are sold to someone else in chennai (9600170009 to a shop in vyasarpadi). Now the customer care executives say that re-allocating or re-selling is at their option and i'm not eligible for any thing. This is a brutal cheat for what i have been sold without revealing a condition and re-selling for what i have been paying the rental respectively.

worst thing is i'm a post-paid connection customer for airtel since sep.

Pls help me to get my connections back or atleast to penalise the provider and its associates for this brutal cheat which could not be repeated for anybody else.

regards

Prabhu

9840717693

Company: Airtel - postpaid connection
Country: India
State: Tamil Nadu
City: Chennai

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