Airtel/Postpaid net connection
Illogical Bill

Hi Sir,

I took a post paid connection (No.9900621531) to use internet. My Credit limit was of Rs.3000.I used this connection for merely 14-16 days. One day My net was not working, I called Customer care and they said that my bill has reached 3300 (Approx) which is above my credit limit and asked me to pay the bill to activate my account. I was there to pay the bill once I get the bill and thus did not pay the bill at that point of time. At the end of the month I got call from customer care and they said that my due bill is of 12500/-(Approx.).

I am unable to understand how the bill can go up to this huge amount. My question is when my bill was 3300 I stopped using the connection. So how can the bill reach to 12500/-.I asked the customer care to send me the bill (soft copy, as I have relocated) but they did not provide me any thing.

Please let me know what to do in such case.

Regards,

A.Gupta.

Shibajiin2000@yahoo.com

Company: Airtel/Postpaid net connection
Country: India
State: Karnataka
City: Bangalore

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