Airtel Prepaid
Deactivation

Dear All,

I have been a valued customer for airtel (9849598XXX) for a decade and suddenly my number got deactivated without my notice. Though there is a lot to tell about my experience to retain my number will tell you in brief. I had to relocate from AP to karnataka and asked for MPN as tata docomo offers 1p/sec on roaming during that time and airtel was on minute based billing. I have purchased tata doc sim and sent airtel for MNP they made many calls to my number to hold back despite buy another service provider sim I thought to remain with Airtel. As I have changed residence I was occasionally using my AP number. They have activated some service without concern and kept on deducting my balance so I thought not to recharge and kept on using only incoming whenever in Andhra. Suddenly they have deactivated my number even though I used just 2 days before for incoming calls. I have sent mails within one week of deactivation and kept on following up with airtel to have that number as it has my banking sms and lot of people who know that number. Today they called up after one month of interaction with 5 sent and 5 received mails, told that some documents are missing so we have deactivated. If documents were missing they should have asked on the day 1 of my first mail. Hope people who are reading this mail kindly think before taking a Airtel connection and people who want to retain should take necessary steps.

Thanks.

Rama Krishna

Company: Airtel Prepaid
Country: India
State: Andhra Pradesh

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