Airtel Prepaid
Wrongful deduction from talk value
- 11-01-2011
- 254
I am a pre paid customer of air tel since 4 yrs. My air tel pre-paid tel no. is 9938995260. On 31 Oct 11 at about 17.50 hrs I received a phone call and i picked the call. The call was from air tel helo tunes and all of a sudden I got msg from AK 54888 that thank you for choosing hello tunes you have been charged for Rs.30 for 30 days. like this another sms for Rs 15 for 90 days. Total Rs 45/- has been deducted from my talk value. After receiving the sms I also came to know if you want to stop you can do it by dialing 543211808. Within second I dial to the aforesaid no and stop the service. But what is this. Without giving a moment and without selecting any dial tune how air tel is deducting Rs 45/- from my talk value. Sir, I am a faithful customer of air tel since 4 years. Donot cut my talk value without my fault. Pls refund my talk value immediately. I am sure you will help me. I am also sure I will be a part of Air tel world in my future days.
Company: Airtel Prepaid
Country: India
State: Orissa
City: Balasore