AIRTEL - Prepaid Blackberry Service
Prepaid Blackberry Internet Service Problem

I have subscribed for Blackberry Internet Service Plan 899, However the Service is not activated on my mobile number 919677042077. It is now more than 2 days. The customer care initially committed 24 hours. But now the casual/lethargic reply is it will take 1 sec, 1 day or 10 days, they cannot commit. I also get a feedback saying that it is a PREPAID problem, and I can migrate to POSTPAID Service. Is this a tactic to make me commit? I am totally upset with the way the customer care people respond when I dial 9840017070. Their Supervisor is one step ahead. He is well trained to handle woes like mine, i.e.by the time I clarify my point, he makes me get vexed and hang up the call. May be I have to escalate such issues with Sunil Mittal himself. Phew.

Company: AIRTEL - Prepaid Blackberry Service
Country: India
State: Tamil Nadu
City: Chennai

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