AIR TEL PREPAID
Failed to verify the address

1. I purchased prepaid Connection (9001618840) on 10/09 And same was activated on the same day. I recharged with Rs. 1000/- from my credit card.

2. Service was available till 5th oct. 2009 and finally deactivated on 20/11.

3.I have registered the complaint by hotline from Airtel shoppe (Tonk Road, Jaipur on 10/10.and was told that same shall be activated by 17/10 at 10:47 IST istead of activating the no. same was permanently deactivated.(Reaason Address not verified.)

4. Subsequentlty i received the mail from 121 and again deposited the documents at airtel Bikaner speedway on 17/10.

5. Subsequently i purchased another prepaid connection no. 8107287369 from jaipur and the address was verified from jaipur from your executive. But house located just 500 meters from Airtel shoppee was not verified from your executive.

6. Your executive was supposed to verify the address within 2-3 days he failed to do so. This all indicates I am at no where at fault. I request u to reactivate the no. if u r not able to do so please refund the amount to my credit card.

The details are as under:

Name of Connect: Nisha

Date of purchase: 10/09

Date of recharge : 11/09 for Rs. 1000/- by Credit card (Which further verifies the customer.

SIM No.89917 00906 05705 05911

I am in touch with Airtel customer care since 10/10 they failed to provide the service and also forefited the balance available in the card. Please help me to get the service or refund of balance amount

Dr. Nisha jain

9414054403, 01412591582

Company: AIR TEL PREPAID
Country: India

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