Airtel Prepaid
Balance deduction

Sir, i activated the Nite pack, GPRS, in Airtel according to which i can serf on net for free from 1200 Am to 8 Am. Sir, i got it activated on my number 9872580953, but when when i was using this service on 16th dec 09, at around 12:30 am, as i finished my serfing at around 2:00, it showed that "your last call cost 31 Rs", i was charged for surfing. i called customer care and filed the complaint numbered 1218087616, and explained them the details but nothing happened. when i called them they say that ur complaint is not registered properly. and now they do not respond to my calls, cuts the calls in between.

sir this is not the first time, earlier also the deducted some 8 Rs in the month of August, but sir 31 Rs matters to me, as we are from a middle class background.

Today even, when i had already deactivated The GPRS Facility on my No., I recharged it with Rs 50, and the balance was deducted (35 Rs) mentioning that your service is reactivated.

when last time i recharged it, it didnt deducted the money and then why now?

Sir plz help me, they are harrasing us.

I request you to take strict action against them.

Company: Airtel Prepaid
Country: India

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